Privacy Policy
Twin Oaks Montessori ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online, submit forms, schedule tours, enroll your child, or otherwise communicate with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Fill out contact, inquiry, waitlist, or enrollment forms
Schedule a tour
Request information about our programs
Subscribe to newsletters or communications
Contact us by email, phone, or in person
This information may include:
Parent or guardian name
Child's name and age
Email address
Phone number
Mailing address
Emergency contact information
Health, allergy, or developmental information voluntarily provided by a parent or guardian
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral sources
Website interactions
This information helps us improve our website, programs, and services.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests
Schedule school tours
Process enrollment applications
Communicate with prospective and enrolled families
Send newsletters, announcements, and school updates
Improve our website and user experience
Measure the effectiveness of advertising and marketing campaigns
Comply with applicable licensing, regulatory, and legal requirements
Protect the safety and security of our school community
We do not sell or rent personal information to third parties.
3. Children's Privacy
We do not knowingly collect personal information directly from children through our website.
All information submitted through our website must be provided by a parent or legal guardian. Our website and services are intended for adults seeking information about childcare and educational programs.
If you believe we have collected information from a child without appropriate parental consent, please contact us so that we may promptly remove the information.
4. Sharing Your Information
We may share your information only in the following circumstances:
With service providers who help operate our website, forms, communications, or enrollment systems
With technology providers that assist with analytics, advertising, and website management
When required by law, regulation, court order, subpoena, or other legal process
To protect the rights, safety, property, or security of Twin Oaks Montessori, our families, employees, or others
We do not sell personal information to third parties.
5. Cookies, Analytics, Advertising, and Tracking Technologies
Our website uses cookies, pixels, tags, and similar technologies to improve user experience, analyze website traffic, and measure the effectiveness of our marketing efforts.
We may use services including:
Google Analytics
Google Tag Manager
Google Ads
Meta Pixel (Facebook and Instagram)
Other website analytics and advertising tools as needed
These technologies may automatically collect information such as:
IP address
Browser type
Device information
Website usage data
Pages visited
Time spent on pages
Referral sources
Interactions with advertisements and website content
We use this information to:
Understand how visitors use our website
Improve website performance and user experience
Measure advertising effectiveness
Track inquiries, tour requests, and other conversions
Improve communications with prospective families
You may control cookies through your browser settings. Disabling cookies may affect certain website functionality.
6. Advertising and Remarketing
We may use Google Ads and Meta advertising services to promote our programs and services.
These services may use cookies, pixels, and similar technologies to:
Measure advertising performance
Track conversions such as tour requests and inquiries
Create audiences for advertising campaigns
Deliver advertisements to individuals who have previously visited our website
Information collected through these technologies is governed by the privacy policies of the respective providers.
You can learn more about how these services use information and manage your advertising preferences through your Google and Meta account settings.
7. Your Privacy Choices
You may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal or operational requirements
Opt out of marketing communications by following unsubscribe instructions or contacting us directly
We will respond to reasonable requests in accordance with applicable laws.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
9. Third-Party Links
Our website may contain links to third-party websites, including educational resources, licensing agencies, social media platforms, and other organizations.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any website they visit.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.
Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any privacy rights available to you, please contact us.